AI That Understands Every Conversation.
Empower telecom operators and enterprises with real-time AI for voice translation, scam detection, transcription, analytics, and multilingual communication.
AI Voice Agent
Live Call Analysis
"How can I help you today?"
"วันนี้ฉันช่วยคุณได้อย่างไรบ้าง"
Scam Score
12/100
Sentiment
Positive
Language
English
CSAT
94%
Response time
< 500ms
Languages
100+ Supported
Built for Enterprise Communications
Redefining Voice
with Artificial Intelligence
AMARLIO was founded on the belief that the future of enterprise communication is not just digital — it's intelligent. We fuse AI with telecommunications to create voice experiences that feel natural, respond instantly, and deliver measurable business value.
Our Mission
To empower every enterprise with AI-driven voice intelligence that makes customer communication faster, smarter, and more human.
Our Vision
A world where voice is the universal interface — powered by AI that understands context, emotion, and intent in real time.
Innovation First
We combine cutting-edge large language models with robust telecom infrastructure to deliver solutions that are production-ready today.
Enterprise Trust
Built for regulated industries with end-to-end encryption, compliance-ready architecture, and 99.9% availability guarantees.
A Full Suite of
AI Voice Solutions
From intelligent IVR to real-time voice analytics, AMARLIO provides the building blocks and the complete platform to transform how your business communicates at scale.
AI Voice Assistants
Deploy intelligent conversational agents that handle inbound and outbound calls autonomously — from simple FAQs to complex, multi-turn support flows.
Voice Analytics
Real-time sentiment analysis, keyword spotting, and call scoring that turn every conversation into actionable business intelligence.
Telecom Integration
Seamless connectivity with VoIP, SIP trunking, and major telephony carriers — cloud-native or on-premise deployment with zero lock-in.
Customer Service Platform
Customer Service Platform handles customer inquiries with a voice AI that listens, understands, and responds like a real person — available 24/7, escalating to live agents whenever needed.
Ready to see AMARLIO in action?
Request a DemoProprietary Technology
Built for AI
Under the hood, AMARLIO runs a stack of purpose-built AI engines that work in concert to detect, translate, transcribe, coach, and listen — across every voice interaction.
Real-time Intelligence
Voice Analytics
AI-driven analytics engine that processes every call for sentiment, keywords, and quality scores — turning raw voice data into actionable business intelligence.
- Real-time sentiment analysis tracks emotional tone across both agent and customer throughout the call
- Keyword and topic spotting identifies trends, product mentions, and escalation signals automatically
- Call scoring engine rates each conversation against custom quality criteria for consistent QA
- Aggregated dashboards surface team-wide trends, peak complaint periods, and CX improvement areas
- Integrates with CRM and BI platforms to enrich customer records with voice-derived insights
Fraud Prevention
Scammer Detector
Real-time AI engine that monitors every call for fraud indicators — analyzing voice patterns, speech cadence, script anomalies, and spoofed caller IDs the moment a call connects.
- Detects social engineering scripts and high-pressure manipulation tactics in real time
- Cross-references caller ID against global fraud databases and known scam number registries
- Assigns a live risk score (0–100) per call with automatic escalation thresholds
- Integrates with your telephony layer to auto-block, warn, or flag calls for review
- Continuously self-improves from new scam patterns reported across the AMARLIO network
Real-time Multilingual
In-call Voice Translation
Bidirectional, live translation during active calls — both parties speak their native language and hear a natural-sounding translated voice with under 500ms added latency.
- Supports 40+ language pairs with dialect-aware models (e.g., Latin-American Spanish vs. Castilian)
- Preserves speaker tone, pace, and emotional nuance through neural voice synthesis
- Works over standard VoIP and PSTN without any hardware changes on either end
- Human-in-the-loop override allows a live interpreter to step in at any moment
- Full translated transcript generated automatically alongside the audio stream
ASR & Diarization
Voice Transcription
High-accuracy speech-to-text transcription for live and recorded calls, with speaker diarization, timestamps, confidence scoring, and one-click export.
- 98%+ word accuracy on clean audio; noise-robust models for contact-center environments
- Speaker diarization separates agent and customer turns with timestamps down to 100ms
- Streaming mode delivers partial transcripts in real time; batch mode for bulk post-call processing
- Auto-redacts PII (credit card numbers, SSNs, addresses) before storing or exporting
- Export to JSON, CSV, PDF, or push directly to your CRM, ticketing, or data warehouse
Live Agent Assist
Voice Detector & Whispering
Two tightly coupled capabilities: a voice activity detector that classifies every audio segment on the call, and an AI whispering engine that feeds real-time coaching cues to agents — invisible to the customer.
- Voice Detector classifies each audio frame: live speech, hold music, IVR prompt, silence, or background noise
- Identifies which party is speaking with speaker-change detection latency under 80ms
- Whisper engine pushes suggested responses, objection handlers, or compliance reminders directly into the agent's headset
- Compliance whispers alert agents before they accidentally say something legally problematic
- Full whisper log stored per call for QA review and agent performance scoring
Offline Verification
Inappropriate Language Detection
An AI-powered offline verification system that analyzes completed call recordings for inappropriate language — providing supervisors with detailed reports to evaluate agent performance and drive continuous improvement.
- Analyzes completed call recordings for profanity, hate speech, harassment, and policy-violating language
- Generates per-call evaluation reports with flagged timestamps so supervisors can review specific moments
- Scores agent compliance against company communication standards and language policies
- Surfaces trends across teams and time periods to identify coaching and training opportunities
- Feeds evaluation scores directly into QA workflows and agent performance dashboards
Customer Service Platform
Customer Service Platform
Customer Service Platform is a customer service platform that uses artificial intelligence to handle inquiries and connect with real agents when needed — featuring a voice AI that listens, understands, and responds like a real person, available 24/7.
- Voice AI that listens, understands, and responds naturally — available around the clock with no downtime
- Automatically manages repetitive tasks and handles high volumes of customer service calls
- Summarizes common customer problems to surface insights for continuous service improvement
- Connects to existing backend systems to streamline claims processing and reduce paperwork
- Seamlessly escalates to real human agents when complex issues require personal attention
Want a deep-dive into our tech stack?
Talk to an EngineerBuilt for Every
Voice-Centric Industry
From carrier-grade telecom to regulated healthcare, our AI voice platform adapts to the compliance, scale, and security requirements of every vertical.
Telecommunications
Enable next-gen voice services for operators — AI calling, real-time translation, and fraud detection at carrier scale.
Banking & Finance
Protect customers from voice fraud, ensure compliance, and deliver frictionless KYC voice verification over the phone.
Government
Secure, on-premise AI voice infrastructure for emergency services, citizen communication, and multilingual support.
Healthcare
Break language barriers between doctors and patients, transcribe consultations, and ensure care is delivered in any language.
Contact Centers
Elevate agent performance with live AI coaching, automate QA, and turn every call into structured business intelligence.
Enterprise
Transform internal communications and meeting intelligence — capture insights from every voice interaction across the organization.
Enterprise AI Voice
Platform
Built for seamless integration with existing telecom infrastructure — no rip-and-replace required.
Telecom Interfaces
AMARLIO AI Voice Platform
Outputs & Integrations
Supported Integrations
Enterprise AI
Built for Telecom
Purpose-built for mission-critical voice infrastructure — not a generic AI tool adapted for telecom as an afterthought.
Ultra Low Latency
Sub-500ms AI response time — imperceptible delay that preserves the natural flow of live conversations.
Carrier Grade Reliability
99.99% availability with redundant, geo-distributed infrastructure designed for mission-critical telecom workloads.
Offline Deployment
On-premise and air-gapped deployments available — your voice data never leaves your network or data center.
Latest AI Models
Powered by state-of-the-art LLM and speech AI, continuously updated for best-in-class accuracy and natural language understanding.
100+ Languages
Dialect-aware multilingual models covering 100+ language pairs with neural voice synthesis and speaker preservation.
Enterprise Security
End-to-end encryption, role-based access control, audit logs, and ISO-aligned architecture built for regulated industries.
Deploy Anywhere,
Your Way
From fully managed cloud to air-gapped on-premise — choose the deployment model that fits your security, compliance, and latency requirements.
Cloud
Fully managed cloud deployment with auto-scaling, global CDN, and zero infrastructure overhead. Up in minutes.
- Amazon Web Services
- Microsoft Azure
- Google Cloud
Private Cloud
Dedicated cluster in your own cloud account — fully isolated infrastructure with complete data sovereignty.
- Dedicated Cluster
- VPC Isolated
- Private DNS
On-Premise
Deploy entirely within your data center on GPU servers — air-gapped from the internet if your security policy requires.
- GPU Server
- Air-Gapped Option
- No Cloud Dependency
Edge AI
Ultra-low-latency deployment at the network edge — process voice locally before any data leaves the facility.
- Edge Nodes
- Offline AI Engine
- Local Processing
Developer
First
SDKs, REST APIs, WebSocket streams, and SIP integrations — connect AMARLIO to your stack in minutes, not months.
// AMARLIO Voice API — Real-time Session
const { createClient } = require('@amarlio/sdk');
const client = createClient({
apiKey: process.env.AMARLIO_API_KEY,
region: 'us-east-1',
});
const session = await client.voice.createSession({
features: [
'transcription',
'translation',
'scam_detection',
'voice_analytics',
],
language: { source: 'auto', target: 'en' },
webhookUrl: 'https://your-app.com/hooks/amarlio',
});
session.on('transcript', ({ speaker, text, timestamp }) => {
console.log(`[${speaker}] ${text}`);
});
session.on('scam_alert', ({ riskScore, reason }) => {
if (riskScore > 80) triggerAlert(reason);
});
await session.connect(sipUri);Supported Protocols
REST API
Full CRUD over HTTPS
WebSocket
Real-time streaming
SIP
Native telephony
WebRTC
Browser & mobile
Official SDKs
Ready to integrate?
Access full API documentation, interactive sandbox, and production-ready code examples.
View API DocsEnterprise-Grade
Security
Designed for the most security-conscious organizations in telecom, finance, healthcare, and government.
End-to-End Encryption
All voice streams and data in transit encrypted with AES-256. Encryption keys never leave your environment.
Private AI Deployment
Run inference entirely within your network. No voice data is transmitted to external AI providers or third parties.
Role-Based Access
Granular RBAC with SSO/SAML integration, MFA enforcement, and least-privilege defaults across all services.
Compliance Ready
Architecture aligned with GDPR, HIPAA, SOC 2 Type II, and ISO 27001. Compliance documentation available on request.
Audit Logs
Immutable, tamper-evident audit trail for every API call, session, and configuration change — exportable for compliance review.
Data Residency
Choose where your data lives — region-locked storage ensures full compliance with local data sovereignty and privacy laws.
Ready to Bring AI Into
Your Voice Network?
Join telecom operators and enterprises worldwide using AMARLIO to secure, translate, transcribe, and analyze every voice conversation — at carrier scale.
Start Your AI Voice Journey
Talk to our team about your communication challenges. We'll design a solution tailored to your enterprise.
Contact Information
Enterprise demos available
Schedule a live walkthrough with one of our AI voice engineers. See real deployments and get answers to your specific use case.